Privacy Policy for Trinity Power

Last Updated: June 16, 2026

Trinity Power (“we”, “us”, or “our”) values your privacy and is committed to protecting the personal information of our customers, suppliers, and website visitors. This policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information that you provide to us directly, such as your name, company name, email address, phone number, mailing address, and any other information you choose to share when contacting us, requesting a quote, registering for an event, subscribing to communications, downloading content, or using our services.

We may also collect limited information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website interactions and usage data

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide and improve our products and services
• Process transactions and manage customer relationships
• Communicate with you about updates, offers, events, or changes to our services
• Analyze website usage and marketing effectiveness
• Comply with legal obligations

Marketing Communications

If you subscribe to our newsletter, request information, register for an event, download content, complete a form, or otherwise engage with Trinity Power, we may send you communications regarding our products, services, industry insights, events, and company updates in accordance with applicable Canadian laws, including CASL.

You may withdraw your consent and unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Text Messaging Communications

If you provide consent to receive text messages from Trinity Power, we may send informational or marketing text messages regarding our products, services, events, customer support, or account-related matters. Message frequency may vary. Message and data rates may apply. You may withdraw your consent at any time by replying STOP or following the instructions provided in the message.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies, web beacons, pixels, and similar technologies to:

• Enhance your browsing experience
• Understand website usage patterns
• Improve website performance
• Measure marketing effectiveness
• Deliver relevant content and advertising

We may use analytics and advertising technologies provided by trusted third parties, including website analytics and advertising platforms, to better understand how visitors interact with our website and marketing initiatives.

You can adjust your browser settings to refuse cookies or alert you when they are being used; however, doing so may affect certain features of our website.

How We Share Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Information technology and website support providers
• Customer relationship management and marketing automation platforms
• Analytics providers
• Payment processing providers
• Other service providers necessary to support our operations

These providers are bound by confidentiality obligations and are only permitted to use your information for the specific purpose for which it was shared.

We may also disclose information:

• When required by law
• To comply with legal processes or regulatory requirements
• To protect our legal rights, property, or safety
• In connection with a business transaction such as a merger, acquisition, or sale of assets

Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, use, disclosure, alteration, or destruction. These safeguards are appropriate to the sensitivity of the information being protected.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, satisfy legal or regulatory requirements, resolve disputes, and enforce our agreements.

When personal information is no longer required, we securely delete, destroy, or anonymize it.

International Transfers of Information

Your personal information may be processed or stored outside of your province or Canada, including in jurisdictions where privacy laws may differ from those in Canada. When we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Your Rights

Subject to applicable law, you have the right to:

• Access personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your personal information
• Request information regarding how your personal information is used or disclosed

To exercise these rights, please contact us using the information below.

We will respond to requests in accordance with applicable privacy laws.

Links to Other Websites

Our website may contain links to other websites for your convenience. Trinity Power is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any websites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, business operations, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Trinity Power

8B – 1301 Ketch Court

Coquitlam, British Columbia, Canada

Phone: 888-758-4646

Email: [email protected]