Privacy Policy for Trinity Power

Privacy Policy

Trinity Power (“we”, “us”, or “our”) values your privacy and is committed to protecting the personal information of our customers, suppliers, and website visitors. This policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information that you provide to us directly, such as your name, company name, email address, phone number, and any other information you choose to share when contacting us, requesting a quote, or using our services. We may also collect limited information automatically when you visit our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide and improve our products and services
• Process transactions and manage customer relationships
• Communicate with you about updates, offers, or changes to our services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve website performance. You can adjust your browser settings to refuse cookies or alert you when they are being used, but this may affect certain features of our website.

How We Share Information

We may share your information with trusted third-party service providers who assist us in operating our business, such as IT support, analytics, or payment processing. These providers are bound by confidentiality obligations and are only permitted to use your information for the specific purpose for which it was shared. We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable measures to safeguard personal information against unauthorized access, use, or disclosure. This includes administrative, technical, and physical safeguards appropriate to the sensitivity of the information.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to access, correct, or withdraw consent for the use of your personal information, subject to legal and contractual restrictions. To exercise these rights, please contact us using the information below.

Links to Other Websites

Our website may contain links to other sites for your convenience. Trinity Power is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Trinity Power

8B – 1301 Ketch Court

Coquitlam, British Columbia, Canada

Phone: 1-888-758-4646

Email: [email protected]